CATEGORY

CATEGORY FAQ

Doors, dress codes, tickets, and how we keep the room safe.

The night

What time do doors open?

Most volumes open at 10PM. Each event page lists the exact time, and times can change, so check it before you head out.

Is CATEGORY 21+?

Yes. Every CATEGORY event is 21+, and every guest needs a valid government-issued photo ID at the door. No exceptions. If you can't show valid ID, you won't be let in and your ticket won't be refunded. See Terms, Section 2.

What music do you play?

House and techno, from cosmic disco to hard groove. Every lineup is 100% femme, BIPOC, gender expansive, and/or queer-identifying.

Is there a dress code?

Our themes aren't a dress code. They're an invitation. How you interpret them is up to you. There's no right or wrong, there's only you.

Will there be a photographer?

Yes. Our resident editorial photographer shoots looks all night. Arrive early: the first to serve is the first snapped. By entering, you agree to be photographed, filmed, and recorded for CATEGORY's use. See Terms, Section 8.

Where is the party?

Each volume's venue is listed on its event page. Some volumes keep the exact address private until the day of the event. When that's the case, ticket holders get it on the day by email (and by text if you've opted in), and we post it on Instagram. Venue details can change, so confirm before you go.

The address isn’t listed, where is it?

Some volumes keep the exact address private until the day of the event. When that's the case, we send it to every ticket holder on the day via the email connected with their ticketing account, via SMS if they have opted in to texts, and via our social accounts.

Tickets

Where do I buy tickets?

Only through the official ticket links on this site, which go to our official ticketing partner for that event (Tixr or Universe). Tickets bought anywhere else aren't guaranteed and may be void. When two volumes are on sale, each has its own ticket link. See all upcoming events.

Can I get a refund?

All ticket sales are final. No refunds or exchanges, with one exception:

  • If we cancel an event outright with no new date, you get a full refund, automatically, to the card you paid with. You don't need to do anything.

Tickets are not refunded for:

  • A change of plans, the weather, arriving late, or leaving early
  • Lineup changes, including headliners, or changes to the time or venue
  • A postponement. Your ticket is honored on the new date.
  • Being refused entry without valid 21+ government-issued photo ID, or with a fraudulent or altered ticket
  • Being removed for breaking the house rules, the law, or venue policy
  • A ticket cancelled for resale above face value or outside Tixr or Universe
  • A ticket bought from anyone other than Tixr or Universe or its official resale tool

Full details: Terms & Conditions, Section 4, along with Sections 2, 5, 6, and 7.

What if the event is postponed or the lineup changes?

If we postpone, your ticket is honored on the new date, and there's no refund. Lineups, set times, and venue details can change without notice, including headliners, and those changes aren't refundable. Only an outright cancellation with no new date is refunded, automatically. See Terms, Section 6.

Can I sell or transfer my ticket?

Yes, but only through the official transfer and resale tools of the platform you bought on (Tixr or Universe), and only at face value. Selling above face value or anywhere else (StubHub, Craigslist, social media) is prohibited, and those tickets may be cancelled without a refund. See Terms, Section 5.

How do I get first access?

Join the insider list by text or email. Members hear about themes, lineups, and ticket drops before anyone else. Join now.

Safety & care

Who is CATEGORY for?

All are welcome, no matter what CATEGORY you fall into. Unless you're standing in the way of someone else being exactly who they are.

What if I need help during the event?

Harm reduction personnel are onsite. Find a CATEGORY staff member in a blue wristband. See something, say something.

What are the house rules?

Strict zero tolerance for racism, homophobia, transphobia, sexism, ableism, ageism, or discrimination of any kind. Consent is mandatory. No means no. Take chit-chat and smoking outside. Hydrate and look out for each other. No illegal substances, weapons, or outside alcohol, and you may be searched at entry per venue policy. Breaking the rules can get you refused entry or removed without a refund. See Terms, Section 7.

Partners & press

How do I sponsor a CATEGORY party?

Visit Sponsors and send an inquiry. We reply within two business days.

How do I pop up as a vendor?

Apply on our Vendors page.

I'm an artist or press. Who do I contact?

Use the contact form and choose Artists & booking or Press. Press can also find coverage, fast facts, and our boilerplate on the Press page.

Still have a question? Contact us

The insider list

Be the first to know.

Themes, lineups, early access to tickets before they go public, photo drops. Text is fastest.

By checking the box and signing up, you agree to receive recurring automated marketing texts from CATEGORY at this number. Consent isn't a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

You're on the text list. See you soon, gorgeous.